FCA regulations is designed to ensure that all your customers are treated fairly and that you are assessing your customer’s needs every time you offer or sell regulated products such as finance and general insurance. You must also make sure that you provide clear, consistent, and fair advice each time, and you must have the ability to demonstrate that this is done for every sale.
Our Peak system is designed to be used as an online customer facing showroom tool specifically for motor dealerships, and makes the entire demands and needs process easy, by laying down bespoke qualification questions and capturing the answers. By using a digital solutions to capture your customers’ demands and needs, you are provided with the ability to provide an Initial Disclosure Document (IDD), for general insurance providers, an Insurance Product Information Document (IPID), and a function to quote for GAP insurance and provide customers with the appropriate and necessary prescribed information in conjunction with these sales. For finance customers the process will capture questions of affordability, suitability, and commission disclosure. All data is real time and date stamped, providing you with the peace of mind that all information is captured, evidenced and easily retrievable for audit purposes.
All of this makes for a more professional approach to motor finance and general insurance and gives your customers peace of mind in the knowledge that they were given sufficient information to make an informed decision.
Key features
- We focus on training car dealers and employees on the most important compliance issues they’ll face
- We offer a compliance certification that proves your employees are educated in all areas of automotive compliance
- We understand that dealerships are busy and that compliance is just one of many challenges to address each day
- Don’t wait until your dealership faces a compliance problem to get educated!
Key Benefits
Compliance: Learning vs. Execution
Learning the importance of compliance is one thing; executing the paperwork compliantly is another.
Education
Continuous education is a crucial component to ongoing compliance
Tailored Compliance Training
Separate, focused curricula for everyone involved in a dealership’s compliance initiative, from Sales Person and Billing Clerk to F&I and Sales Manager.
Comprehensive Compliance Process
We implement a process outlining steps to achieve Compliance objectives, including risk assessment, policy development, training, and periodic audits.